Can I Get My Money Back from PayPal if I Was Scammed?

Online payment methods are convenient and fun but they are also prone to various risks and scams. Paypal falls under that radar too. You might lose your money to a fraudulent seller who you paid through Paypal or you might never receive a product that you paid for. In such cases, do you think you will get their payment back? Let’s see

Yes, if you fall victim to fraud via the PayPal payment method, you can raise a dispute and ask Paypal to investigate the case. If Paypal decides that you’re entitled to the refund, it will return the amount to you. 

In this blog, we’ll explore the Paypal protection policies against fraud cases on Paypal. 

A tired man holding his head

What is a scam?

An unlawful scheme or practice intended to defraud someone of something, usually money is called a scam. There are many different types of scams, including email scams, phone scams, online scams, and insurance scams. Scammers may employ a variety of techniques to deceive victims into disclosing sensitive information, paying for fictitious goods or services, or participating in fraudulent operations.

What Types of Fraud Does PayPal Protect Against?

PayPal keeps an eye on every transaction around-the-clock to help fend off fraud, email phishing, and identity theft. Paypal protects against the following types of fraud. 

  • unlawful transactions
  • Anything not received
  • vendor fraud
  • Phishing and theft of identity

What Is PayPal’s Buyer and Seller Protection Policy?

The whole cost of the qualified item plus shipping may be refunded to you by PayPal’s Buyer Protection if it doesn’t arrive or doesn’t match the seller’s description. Whenever you use PayPal to make an eligible online purchase, whether it is on eBay or another website, Buyer Protection may be applicable. Applying conditions.

Their Seller Protection can assist you in getting the entire amount of an eligible payment, subject to a claim, chargeback, or reversal, and they’ll even eliminate the chargeback cost, if applicable if you ever receive an unauthorized payment or a buyer claims they never received their goods. If you satisfy the eligibility requirements, you will be covered.

What Is Paypal’s Resolution Center?

The resolution center is an online facility provided by PayPal to the users for assisting in resolving the problem and complaints related to transactions If a product or service wasn’t delivered or wasn’t as described, report the issue. The disclosure of unauthorized transactions Reports a billing problem, such as a double charge or an incorrect charge for an amount. Talk to a buyer or seller to try to resolve a disagreement, If you want them to look at it and make a decision, escalate the issue to a PayPal claim. 

How Do I Make a Claim Through PayPal’s Resolution Center?

Follow these easy steps if you bought the item from one of the merchants:

  1. Register for a PayPal account.
  2. Within 180 days of the transaction, submit a disagreement in the Resolution Centre by selecting “Dispute a Transaction” from the “Report a problem” menu.
  3. Click Continue after selecting the transaction.
  4. “Item dispute” should be selected.

A disagreement must be settled by both parties within 180 days after the payment date, and it has 20 days to be settled after it is initiated.

How Long Does the PayPal Resolution Process Take?

In most situations, they decide within 14 days, nevertheless, it can occasionally take 30 days or more.  It depends on how soon both parties reply to the questions and whether they require additional information.

What Else Can I Do If My PayPal Claim Is Denied?

Within 10 days of the case’s conclusion, you can appeal a claim’s outcome.

To appeal a case’s verdict, follow these steps:

  • You must go to the resolution center
  • Then select Report a Problem 
  • Locate the claim you want to appeal by choosing Closed Cases from the drop-down menu
  • To appeal, select Appeal in the action column
  • After your case is finished, the Appeal button won’t be accessible for more than ten days

Can I Recover My Lost Money If It Went Through My Bank?

Yes, you can recover the lost money depending upon their policies, If a scam causes you to lose money through your bank account, your bank or credit card provider may be able to help you recoup part of your losses. You might also be able to recover the money through criminal restitution if the con artist can be identified and charged with a crime. Tell the bank what happened and provide the account number where the money was sent. Once it has been reported, the bank will attempt to recover the funds.

Can I Get My Money Back if I Was Victimized by a Phishing Scam?

Yes, you can get your money back If you are a victim of a phishing scam, you can be eligible for criminal restitution to recover some or all of your money if the scammers are apprehended and charged. Keep all receipts, bank or credit card statements, and other supporting paperwork; you’ll only be able to recover the money you can demonstrate you paid to the con artists.

What Other Buyer or Seller Protection Measures Are Available?

Two categories of buyer complaints are covered under PayPal Seller Protection:

  • Transaction Not Authorised

The buyer claims they did not authorize the transaction even though payment was processed.

  • Not Received Item

The buyer alleges they never received the item they ordered. Notably, claims made under PayPal Buyer Protection for Items Not Received are not included in this. The sellers’ qualified monies are still safeguarded, but the response obligations are the same

Does PayPal Provide Any Additional Restheirces to Help Consumers with Online Fraud?

Yes, PayPal offers extra tools to help customers fight online fraud. Payments made through their website as well as all qualifying purchases made when PayPal is utilized are covered by the Purchase Protection service offered by PayPal. PayPal asks that disputes be submitted within 180 days of the purchase or payment and that accounts be kept in good standing to take benefit of Purchase Protection.