Will Venmo Refund Money if Scammed?

Sometimes. It depends how you sent the money and whether Venmo thinks you authorized it.

If you sent it on purpose to a scammer

A standard Venmo payment to a person is like handing them cash. Support may not refund “I thought they would ship the PlayStation.” Use Goods and Services (or a credit card / PayPal G&S) for purchases from people you do not know.

If you did not authorize it

Report it immediately in the app. Unauthorized transactions, account takeovers, and some merchant QR payments have a narrower path to a credit. Change your password, enable PIN/biometrics, and tell your bank if a linked card was used.

Speed matters. The longer the recipient has to cash out, the worse the odds. File the report, screenshot the thread, and do not keep negotiating with the scammer.